Privacy and Policy
Welcome to Hapvent, a platform operated by Webwic Insights (“we,” “our,” or “us”). This Privacy Policy explains how we collect, use, and protect personal information of users (“you”) when you use the Hapvent mobile application or website.
By accessing or using the Hapvent platform, you agree to this Privacy Policy. If you do not agree, please do not use our services.
1. Information we collect
We collect certain information to create user accounts, enable our services, and improve user experience.
A. Information you provide directly
Account Information – your name, email address, and profile photo when you sign in using Google.Profile Information (Vendors) – business name, service category, description, pricing, and uploaded media such as photos or videosEvent Details (Customers) – information about your planned event, such as type, date, location, and service requirementsFeedback or Reviews – ratings, comments, or reports submitted by users.
B. Information Collected Automatically
Device Information – type, operating system, unique identifiersUsage Data – app interactions, features used, timestamps, and session logs.Location Data – if you grant permission, used to display nearby vendors or eventsLog Data – IP address, crash reports, and analytics used for performance improvement.
C. Information from Google Sign-In
When you log in using Google Sign-In, we receive limited account details:- Name - Email address- Profile photo (if available)
We do not have access to your Google password, contact list, or any other data. All sign-ins are processed securely via Google’s OAuth system.
2. How We Use Your Information
We use collected data to: 1. Create and manage your account on the Hapvent platform. 2. Connect customers and vendors based on event needs and service categories. 3. Facilitate communication and quotation exchange between users. 4. Display vendor profiles, portfolios, and business information. 5. Send important app notifications such as messages or quotation updates. 6. Analyze app performance and improve features. 7. Maintain platform safety and prevent fraudulent activity. 8. Comply with legal and regulatory requirements.
3. How We Share Information
We do not sell or rent your personal information. We may share it only under the following circumstances: - Between Users: Vendor profile details are visible to customers, and vice versa, as part of normal platform use. - With Service Providers: Trusted partners who help us run the app (hosting, analytics, notifications, etc.). - With Google: For authentication via Google Sign-In. - For Legal Requirements: If required by law, court order, or government request. - Business Transfers: In case of merger, acquisition, or sale, user data may be transferred securely
4. Data Retention
We retain your personal data as long as your account remains active, or as needed to: - Provide our services, - Comply with legal obligations, - Resolve disputes or enforce agreements. You can delete your account and request data removal anytime by contacting us directly.
5. Data Security
We retain your personal data as long as your account remains active, or as needed to: We use appropriate measures to protect your data, including: - Encrypted connections (HTTPS) - Secure storage and limited access - Regular audits and monitoring While we take all reasonable precautions, no digital platform is completely secure.
6. Cookies and Tracking
Our app and website may use cookies or similar technologies for: - Authentication - Analytics - Session preferences You can disable cookies in your device settings, though some features may not function properly.While we take all reasonable precautions, no digital platform is completely secure.
7. Children’s Privacy
Hapvent is not intended for users under 13 years of age. We do not knowingly collect data from minors. If such data is discovered, it will be deleted promptly.
8. Your Rights
Depending on your region, you may have the right to: - Access and review your data. - Request correction or deletion. - Withdraw permissions. - Delete your account. You can manage these actions by contacting us.
9. Third-Party Links and Services
Hapvent may include links to external websites or tools. We are not responsible for their privacy practices. Please review their policies before using them.
10. Policy Updates
We may update this Privacy Policy periodically. Any changes will be posted on the app or website. Continued use after updates means you accept the revised policy.
11. Contact Us
For privacy-related questions or data requests, please contact us: ■ Email: support@hapvent.com ■ Website: https://hapvent.com ■ Company: Webwic Insights PVT LTD ■ Address: Ajaneya complex, Koshanvan Kunnu, Mavungal, Kanhangad, Kerala 671531
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